Orders placed before 4pm will be shipped same day. Normal we ship all orders within 24 hours after payment confirmation.

Estimated delivery time takes approximately 5-10 days depending on the shipping address.

Express delivery takes approximately 1-3 days.

We offer free returns and instant refunds for payments made via BTCPay merchant.

If the machine arrives damaged or has a malfunction you have a 30 days period that you can return / exchange the product.

If for any reason you changed your mind and don’t want the product(s) anymore we offer free returns within 30 days from shipping the order.

You need to log in to your account form Account page and click addresses. There you can change the shipping address.

Go to Track page and enter the tracking number that you’ve received on the provided email address.

From there you can check the status and location of your order.

We offer 24/7 customer support by email.

For any problem you encounter please email us at contact@empireminers.com

In case the shipping address is incorrect just go to Account page and edit the address from there or email us at contact@empireminers.com with the order number and correct address.

We offer free tracked & insured worldwide shipping.

No matter which country you’re from we guarantee a 100% delivery rate and will make sure you get the ordered mining equipment.

If you order at least 3 units from the same model of miner  a bulk discount will automatically be applied in your cart.

Bulk discounts are different depending on the purchased quantities.